FAQ - Common Questions

See some common questions and answers below, or call us at 340-773-1377

GETTING TO, GETTING AROUND & WHAT TO DO IN CHRISTIANSTED, ST. CROIX

  • What are some good Christiansted restaurants?

    Christiansted has some amazing dining options for all types of meals, casual to fine-dining, breakfast or just a snack, craft cocktails or a beer. Tripadvisor has some great user-generated reviews and the most updated information. Below are just some suggestions for restaurants within walking distance.


    For Breakfast: Twin City Coffee House next door, Toast just before the boardwalk, Courtyard Cafe, Caroline’s or Angry Nates Boathouse.

    For Lunch: RumRunners on the boardwalk, Shupe’s, or Singhs, BrewSTX, Luncheria, Bombay Club, Jump Up Deli, El Leon & The Mill

    For Dinner: Galangal, Savant, Too Chez, Hamilton’s, Common Cents Pub,  Noodz & Wokame Island Sushi Bar

    For Local Food: Harvey’s, Kim’s Restaurant, Zenny’s Bar & Restaurant, Singh’s, Bayside Kitchen

    For Cocktails: Breakers Roar Tiki Bar, Levels, BrewSTX

  • Where is the nearest beach from Christiansted located?

    The nearest beach would be Hotel on The Cay. You can walk to the boardwalk and take a water shuttle there. Other beaches require a vehicle and our front desk can assist you with a taxi.

  • Where can I get a taxi from in Christiansted?

    Our front desk team can assist you by calling you a taxi. If you need to arrange airport transfer, please let us know a day in advance. You can also take a public taxi that from the taxi stand, about a block away. When you step outside make a right until you get to the end of the intersection and then make a left and walk to the end of the block. Hail a taxi van when you see one.

  • Where can you find places to shop?

    There are lots of local shops, boutiques and souvenirs stores in Christiansted town. Depending on what you are looking for, our front desk team can send you in the right direction. For groceries, we suggest Seaside Market in Gallows Bay, just a short ride in a vehicle

  • What are some of the tours offered on the island?

    Land Tours:

    Tan Tan Tours – 4×4 no top jeep excursion

    Gecko Island Adventures – ATV excursion

    Prince Island Safari Tours – Open-air safari tour


    Cruzan Rum Distillery – Rum tour

    Captain Morgan Distillery – Rum tour

    Mutiny Island Vodka at Sion Farm Distillery – Breadfruit vodka tour


    Sea Tours:

    Big Beard Adventures – Snorkel tours, Charter Services

    Caribbean Sea Adventures – Buck Island tour, Fishing,


    Parasailing and charters:

    Virgin Kayak Tours – Kayak adventure through the mangroves and Bioluminescent bays


    Diving:

    St. Croix offers some of the best diving in the Caribbean. Check out the Frederiksted pier, The Wall (Cane Bay), boat dives, night dives and shore dives

    St Croix Ultimate Blue Water Experience (SCUBA) – shop in Caravelle arcade


  • Do you have any recommendations for excursions?

    Buck Island, Bioluminescence Bay tour, scuba diving, hiking, kayaking

STAYING AT COMPANY HOUSE HOTEL

  • Do you require a security deposit on my reservation?

    A security deposit is required for all rooms. A credit card hold is placed on your credit card at check-in. If a guest does not have a credit card or wishes not to use one, they may put down $250 cash/night as a hold.

  • What is the maximum number of persons allowed per room?

    The maximum number of persons allowed to stay in a Company House Hotel room with a King-sized bed is 3 persons.


    The maximum number of persons allowed to stay in a Company House Hotel room with two Queen-sized bed is 4 persons.


  • What is the minimum age for a guest to book a hotel room?

    There must be at least one (1) guest age 21 or older on the reservation and staying in the room.

  • What time is check in and check out?

    Check in is at 3:00 pm and checkout is at 11:00 am

  • Is there a gym in the hotel?

    No, we don’t have a gym on property.  However, there are Spin Classes located at iCycle just off the boardwalk.  There’s also yoga at The Courtyard, which is just one block away. Check them out online for scheduled classes.

  • Is there an ATM at the hotel?

    There is an ATM in the lobby of the hotel. The ATM fee is less here than the one at First Bank down the street.

  • Is there a dress code at the hotel or in Christiansted?

    Guests wearing swimsuits should wear shirts, shoes and cover-ups when in public areas of the hotel and around town.

STAYING AT COMPANY HOUSE HOTEL

  • Do you offer Military Discounts?

    Yes, we offer a 15% discount for Active Military and Veterans. A valid Military ID is required at the time of check-in for the discount to be applied to the reservation.

  • Can I drink the tap water?

    We suggest you drink bottled water or refill your bottles from the water spigot on the ice machine on the first floor of the building.

  • Where can I smoke cigarettes?

    Virgin Islands law prohibits smoking in the hotel rooms,  on the balcony, porch or within 20 feet of a public building.  Please smoke away from the building and dispose of your cigarette butts properly.

  • Do you have parking?

    Please pull up into the loading zone in front of the hotel for check-in and out. Christiansted has street parking. Depending on your time of arrival,l it may be more or less difficult to find parking.  Be sure to avoid parking in a tow-away zone.

  • Where did you purchase your furniture both in the lobby and rooms?

    Most of our furniture was purchased off-island, but some of it was purchased at Sweet Lime Furniture, mid-island.

  • Do you have any local rates?

    We are not offering any local rates at the moment; however, we will be running promotions throughout the year, so please check our website or social media for those offers.

  • How old is the building?

    We know the history of the building through the 1700s, when street numbers were established. It may be older than that, but the street side building has been present and owned by 28 different people or organizations through present. More about the building’s history.

  • How long did the 2018 renovation take to complete?

    The most recent renovations on the hotel took just over a year. However, as a historic building, we are always renovating and repairing the building.

  • Can I upgrade my current room for a room with a better view?

    Yes, our front desk staff can offer a room of equal price value. If another type of room is available, we may be able to upgrade you for an additional charge.

  • Can I check-in early?

    Please speak with the front desk to request an early check-in. We will do our best to accommodate your needs. If your room is unavailable, we would be happy to hold your bags at the front desk and let you explore the island before you check-in.


  • Can I check-out late?

    Please speak with the front desk to request a late check-out. Based on availability, we may be able to extend a late checkout for a charge of $50.00 an hour.

  • Do you allow pets?

    Company House Hotel does not allow pets, except for service animals as required by law.


  • What is your address?

    Physical address: #2 Company St, Christiansted, VI, 00820

    Mailing address: 2102 Company St, Christiansted, VI 00820


  • How much is for a taxi ride?

    Taxi rides vary based on location, always best to call driver and verify before getting into the vehicle.

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